网络状态
Current Incidents
No current incident.
Scheduled Maintenance
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Multiple Sites Jul 29, 2025 17:00-19:00 AEST
Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.
Sites Affected:
4 Glen Eira Road, Ripponlea 3185
9 Dickens Street, Elwood 3184
4 Dickens Street, Elwood 3184
35 Dickens Street, Elwood 3184
31 Dickens Street, Elwood 3184
2 Dickens Street, Elwood 3184
1A Dickens Street, Elwood 3184
16 Dickens Street, Elwood 3184
83-89 Brighton Road, Elwood 3184
61 Brighton Road, Elwood 3184
59 Brighton Road, Elwood 3184
51 Brighton Road, Elwood 3184
334-340 St Kilda Rd, St Kilda 3182
13 Martin Street, St Kilda 3182
Service disruptions may be experienced during this window. -
Multiple Sites Jul 30, 2025 00:00-04:00 AEST
Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites.
Sites Affected:
452 Flinders Street, Melbourne 3000
474 Flinders Street, Melbourne 3000
555 Flinders Street, Melbourne 3000
Service disruptions may be experienced during this window.
Past Incidents
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Jul 23, 2025Completed - The scheduled maintenance has been completed. Jul 23, 03:00 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 23, 00:00 AESTScheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites. Sites Affected:
- 148-160 Albert Road, South Melbourne
- 100 Albert Road, South Melbourne
- 132-138 Albert Road, South Melbourne
- 102 Albert Road, South Melbourne
- 60 Albert Road, South Melbourne
- 20-22 Albert Road, South Melbourne
- 24 Albert Road, South Melbourne
- 63 Stead Street, South Melbourne
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Jul 21, 2025
28 Clarendon Street, Southbank 3006
Resolved - A power issue at site caused a loss of power to network device. Power has been restored, and services are back online Jul 21, 07:19 AESTInvestigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. Jul 18, 19:29 AEST -
Jul 19, 2025Completed - The scheduled maintenance has been completed. Jul 19, 13:00 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 19, 10:00 AESTScheduled - Network Engineers will be performing routine maintenance to network infrastructure at the listed site which will impact customer connections. Service disruptions may be experienced during this window. Jul 18, 15:33 AEST
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Jul 17, 2025Completed - The scheduled maintenance has been completed. Jul 17, 04:00 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 16, 18:00 AESTScheduled - Network Engineers will be performing emergency maintenance to network infrastructure at the listed site which will impact customer connections. Service disruptions may be experienced during this window. Jul 11, 20:14 AEST
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Jul 16, 2025Completed - The scheduled maintenance has been completed. Jul 16, 04:00 AESTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jul 16, 00:00 AESTScheduled - Network Engineers will be performing routine maintenance to our network which will affect customer services at multiple sites. Sites Affected:
- 299 Queen Street, Melbourne
- 190 Queen Street, Melbourne
Service disruptions may be experienced during this window. Jun 18, 10:15 AEST -
Jul 15, 2025Resolved - The issue was identified due an outage with one of the upstream vendor. It was confirmed that the issue has been resolved now Jul 15, 18:33 AESTMonitoring - The network is currently stable, with no reported disruptions. Our Engineering team is closely monitoring the network to ensure continued reliability. Jul 15, 10:36 AESTInvestigating - Engineers have observed network alarms across the network which are currently causing disruption to services for some customers. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. Jul 15, 08:58 AEST
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Jul 14, 2025Resolved - Our field technician identified an electrical issue within the building that was impacted the network. This issue has now been fully resolved. All affected network equipment has recovered, and services have been successfully restored. Jul 14, 11:37 AESTIdentified - Our Team has arrived the 566 St Kilda Road where outage happened and working progress and investigating to restore the services. UPDATE : 470 St Kilda Road too impacted. Jul 14, 10:33 AESTInvestigating - Engineers have observed network alarms which are currently causing disruption to services for some customers across multiple sites. Engineers are now investigating the issue. Further updates will be given as soon as they are available. Sites Affected:
- 616 St Kilda Road
- 505 St Kilda Road
- 480 St Kilda Road
- 3 Charnwood Road
- 9 Commercial Road
- 181 St Kilda Road
- 574 Saint Kilda Road
- 576-578 Saint Kilda Road
- 493 St Kilda Road
- 71 Queens Road
- 620 St Kilda Road
- 608 St Kilda Road
- 610 St Kilda Road
- 636 St Kilda Road
- 492 St Kilda Road
- 566 St Kilda Road
We apologise for any inconvenience caused and are working to resolve issue as soon as possible. Jul 14, 10:01 AEST -
Jul 13, 2025
250 Elizabeth Street, Melbourne
61 Brighton Road, ElwoodResolved - Power has been restored, and services are back online. Jul 13, 17:02 AESTIdentified - A power outage at the area caused a loss of power to network devices . Further updates will be provided as they become available. Jul 13, 15:43 AESTInvestigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. Jul 13, 15:12 AESTResolved - A power issue at site caused a loss of connectivity. Power has been restored, and services back online. Jul 13, 02:28 AESTInvestigating - Engineers have observed network alarms at the listed site which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. Jul 13, 01:02 AEST
For planned maintenance or unforeseen incidents that may cause a nbn® outage, check the nbn® network outages page.
Current Incident
No current incident.
Scheduled Maintenance
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2025-07-28
Description Opticomm wishes to advise of upcoming planned maintenance impacting services in WA. Opticomm will be performing upgrades on part of our core network. These upgrades are to ensure the continued reliability and stability of the network. During the maintenance window, customers may be disconnected from the network. Outage Start 2025-07-28 22:00:00 +08:00 Outage End 2025-07-29 04:00:00 +08:00 Outage Duration 6 Hours impacted Locations AKBH : Alkimos Beach AKMS : Trinity AKVI : Alkimos Vista BELV : Belle View BLGC : Belle View-Greenacre BLMC : Butler Medical Centre BRTN : Brighton BRTR : Brighton - Ridgewood BSHK : The Beach Shack CARA : Carawatha Residential CAVE : Cecil Avenue Apartments CRST : The Crest Apartments GRLE : Greenlea JLBH : Jindalee Beachside JNDE : Jindee KARA : Kara MAHA : Mahala MOVD : Movida NELV : Northam Eco Lifestyle Village PREC : The Precinct SHOR : Shorehaven SPIR : Spires TAPP : Tapping THKD : The Heights VELO : Velocity Apartments ALAR : Allara BKSG : Banksia Grove BRNS : Burns Beach CHSE : Chase CLRK : Clarkson DLYP : Dalyellup Beach Estate EDBC : Eden Beach FRSR : Frasers Landing GLWG : Galway Green HNYW : Honeywood HRTG : Heritage Park ILUK : Iluka (Beaumaris Beach) JNBS : Jindalee Beachside 6028 LKLD : Lakelands LKLS : Lakeland Shopping Centre MDRB : Madora Bay MLBD : Millbridge MRWA : Mariners Cove (WA) OLVW : Olive Waters PLSR : Peels Retreat RVRG : Rivergums TAVE : The Avenues Canning Vale TRDG : Tuart Ridge VLAV : The Vale 6069 WNDI : Wandi South ANST : Anstey Park ASTH : Ashton Heights BRGN : Brighton Beachside CHNL : Channel Heights COCB : Coco CBay DWSR : Dawesville Ridge EDNV : Edenview FLRD : Florida Beach GLRY : Gallery KSTR : The Kestrels PMDU : Port Mandurah PRNC : Princeton PSTG : Pleasant Grove PTBE : Port Bouvard (East) PTBI : Port Bouvard (Island) PTBN : Port Bouvard (North) PTBS : Port Bouvard (South) RDGE : Ridge RSLA : Roselea SATS : Saint Anthonys SNCT : Sanctuary Waters SRFD : Surf Drive SRTH : Secret Harbour TCKY : Tuckey Cove TRND : Treendale ALNO : ALBANY NORTH RMDF ARMD : ARMADALE BKSA : Banksia Grove Carramar BRTF : Brighton FTTP BUSS : BUSSELTON BYFD : BYFORD CHEG : Country Heights CNVL : CANNING VALE EATN : EATON EGLT : Elavale Eglinton ELBK : ELLENBROOK GLRP : GELORUP GRWD : Greenwood JLEE : JINDALEE JURI : JURIEN KALI : KALBARRI MDLD : MIDLAND MDRA : MANDURAH MRGR : MARGARET RIVER NDLP : North Dandalup PINJ : PINJARRA RKHM : ROCKINGHAM RVRB : Rivergums Baldivis VASS : VASSE YANP : YANCHEP V002 : Bayonet Head (Velocity) V003 : Clydesdale Estate (Velocity) V004 : Champion Lakes/Champion Drive (Velocity) V005 : Seville Grove (Velocity) V012 : Provence (Velocity) V013 : Port Geographe (Velocity) V014 : Broadwater Park Private Estate/Ibis Gardens (Velocity) V015 : Yalyelup (Velocity) V016 : The Glades Byford (Velocity) V021 : Heron Park (Velocity) V022 : CY O'Connor Village (Velocity) V030 : Esprit (Velocity) V031 : Ellenbrook (Velocity) V032 : The Tuarts Dalyallup (Velocity) V033 : Dalyellup Beach (Velocity) V040 : Brighton (Velocity) V041 : Shorehaven at Alkimos (Velocity) V042 : Beachridge (Velocity) V043 : Capital Hill (Velocity) V058 : Brookleigh Estate (Velocity) V059 : St Leonards (Velocity) V060 : Taylor Private Estate (Velocity) V061 : FRASERS LANDING (Velocity) V066 : Rapids Landing (Velocity) WILD : Wildflower Ridge (Chittering) ALTL : Altum Living ARGL : Argyle Apartments BLCC : Brighton Commercial BUTQ : Butler FTTP CHMP : Champion Lakes Estate EGTN : Eglinton Hill GTON : Grandton Apartments JNBH : Jindalee Beachside HFC KNDY : Kennedy Bay LKLH : Lakelands HFC MAND : Mandogalup MDRH : Madora Bay HFC MLBH : Millbridge HFC MRWH : Mariners Cove (WA) HFC PLSH : Peels Retreat HFC RKLK : Rockingham Lakes RVWD : Riverwood SPIN : Spindrift TRCK : Nautic Estate V087 : Austin Cove (Velocity) V097 : EVERMORE HEIGHTS (Velocity) V098 : Baldivis North (Velocity) V118 : Vasse Newtown (Velocity) V125 : Capricorn Village Yanchep (Velocity) V126 : Beachside at Yanchep (Velocity) ACLL : Aegis Care Lakelands B001 : Brighton Nokia FTTP DLYF : Dalyellup FTTP EMBK : Embark Estate FSLG : FRASERS LANDING MANDURAH GGIN : Brookview Gingin HNBR : Ariella Estate HNYA : Honeywood - Aurora HYWD : Honeywoods ILUA : Iluka Aurora FTTP ILUH : Iluka Huawei FTTP LKFS : Atwater Estate -
2025-07-30
Description Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier Optus · Scope of works: Replace cable due to cable break · Maintenance Period: 30/07/2025 23:00:00 to 31/07/2025 07:00:00 · Disruption Period: 8 hours · Affected Location and Community: FPAH, ZEAL, GDLK - CRDL, GVGD, YABD - HOME, EGWT in Victoria Outage Start 2025-07-30 23:00:00 +10:00 Outage End 2025-07-31 07:00:00 +10:00 Outage Duration 8 Hours impacted Locations CBLR : Canterbury Lakes CRDL : Coridale EGLK : Evergreen Links EGWT : Evergreen Waters FPAH : Avondale Heights GDLK : Grand Lakes GLDV : Gladeville GNVL : Grange GOLD : Golden Grove GVGD : Greenvale Gardens HOME : HOME (by Caydon) LACE : Lara Central LADP : Lara Industrial Park LALK : Lara Lakes LARA : Lara Views WATT : Wattle YABD : YarraBend YABN : YarraBend-Nokia ZEAL : Zeally Sands
Past Incidents
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2025-07-22
Outage Raised 2025-07-22 07:10:00 +08:00 Outage Resolved 是 Comments Opticomm 2025-07-22T13:59:25+10:00 <p>Following on site activity, services have been restored. <br>Some end users may need to power cycle on site equipment </p> Opticomm 2025-07-22T10:12:29+10:00 Opticomm is aware of an unplanned network disruption impacting services in Ours teams are aware and are investigating with more information to be provided as soon as possible. • Details: • Disruption Start Time: 22/07/2025 7:20am AWST • Affected Location and Community: Western Australia • Impact of Disruption: Total service loss for Layer 3 Services only • Next expected update: 12:00pm AWST Update 22/07/2025 7:50am AWST - We have dispatched a field tech to attend the impacted site, with an ETA of 8:50am. Simultaneously our Engineering team is pursuing a remote restoration pathway Update 22/07/2025 8:10am AWST - Remote restoration pathway has resulted in subscribers able to re-establish connection. Reconnection may take some time and require reboot of CPE. End users on a static IP will currently be unable to reconnect. We are pursuing further restoration. We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate. Kind Regards, Opticomm NOC Opticomm 2025-07-22T09:51:19+10:00 Opticomm is aware of an unplanned network disruption impacting services in Ours teams are aware and are investigating with more information to be provided as soon as possible. • Details: • Disruption Start Time: 22/07/2025 7:20am • Affected Location and Community: Western Australia • Impact of Disruption: Total service loss for Layer 3 Services only • Next expected update: 10:00am AEST Update 22/07/2025 7:50am - We have dispatched a field tech to attend the impacted site, with an ETA of 8:50am. Simultaneously our Engineering team is pursuing a remote restoration pathway We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate. Kind Regards, Opticomm NOC Opticomm 2025-07-22T09:22:30+10:00 Opticomm is aware of an unplanned network disruption impacting services in Ours teams are aware and are investigating with more information to be provided as soon as possible. • Details: • Disruption Start Time: 22/07/2025 7:20 • Affected Location and Community: Western Australia • Impact of Disruption: Total service loss for Layer 3 Services only • Next expected update: 10:00am AEST We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate. Kind Regards, Opticomm NOC impacted Locations AKBH : Alkimos Beach AKMS : Trinity AKVI : Alkimos Vista BELV : Belle View BLGC : Belle View-Greenacre BLMC : Butler Medical Centre BRTN : Brighton BRTR : Brighton - Ridgewood BSHK : The Beach Shack CARA : Carawatha Residential CAVE : Cecil Avenue Apartments CRST : The Crest Apartments GRLE : Greenlea JLBH : Jindalee Beachside JNDE : Jindee KARA : Kara MAHA : Mahala MOVD : Movida NELV : Northam Eco Lifestyle Village PREC : The Precinct SHOR : Shorehaven SPIR : Spires TAPP : Tapping THKD : The Heights VELO : Velocity Apartments ALAR : Allara BKSG : Banksia Grove BRNS : Burns Beach CHSE : Chase CLRK : Clarkson DLYP : Dalyellup Beach Estate EDBC : Eden Beach FRSR : Frasers Landing GLWG : Galway Green HNYW : Honeywood HRTG : Heritage Park ILUK : Iluka (Beaumaris Beach) JNBS : Jindalee Beachside 6028 LKLD : Lakelands LKLS : Lakeland Shopping Centre MDRB : Madora Bay MLBD : Millbridge MRWA : Mariners Cove (WA) OLVW : Olive Waters PLSR : Peels Retreat RVRG : Rivergums TAVE : The Avenues Canning Vale TRDG : Tuart Ridge VLAV : The Vale 6069 WNDI : Wandi South ANST : Anstey Park ASTH : Ashton Heights BRGN : Brighton Beachside CHNL : Channel Heights COCB : Coco CBay DWSR : Dawesville Ridge EDNV : Edenview FLRD : Florida Beach GLRY : Gallery KSTR : The Kestrels PMDU : Port Mandurah PRNC : Princeton PSTG : Pleasant Grove PTBE : Port Bouvard (East) PTBI : Port Bouvard (Island) PTBN : Port Bouvard (North) PTBS : Port Bouvard (South) RDGE : Ridge RSLA : Roselea SATS : Saint Anthonys SNCT : Sanctuary Waters SRFD : Surf Drive SRTH : Secret Harbour TCKY : Tuckey Cove TRND : Treendale ALNO : ALBANY NORTH RMDF ARMD : ARMADALE BKSA : Banksia Grove Carramar BRTF : Brighton FTTP BUSS : BUSSELTON BYFD : BYFORD CHEG : Country Heights CNVL : CANNING VALE EATN : EATON EGLT : Elavale Eglinton ELBK : ELLENBROOK GLRP : GELORUP GRWD : Greenwood JLEE : JINDALEE JURI : JURIEN KALI : KALBARRI MDLD : MIDLAND MDRA : MANDURAH MRGR : MARGARET RIVER NDLP : North Dandalup PINJ : PINJARRA RKHM : ROCKINGHAM RVRB : Rivergums Baldivis VASS : VASSE YANP : YANCHEP V002 : Bayonet Head (Velocity) V003 : Clydesdale Estate (Velocity) V004 : Champion Lakes/Champion Drive (Velocity) V005 : Seville Grove (Velocity) V012 : Provence (Velocity) V013 : Port Geographe (Velocity) V014 : Broadwater Park Private Estate/Ibis Gardens (Velocity) V015 : Yalyelup (Velocity) V016 : The Glades Byford (Velocity) V021 : Heron Park (Velocity) V022 : CY O'Connor Village (Velocity) V030 : Esprit (Velocity) V031 : Ellenbrook (Velocity) V032 : The Tuarts Dalyallup (Velocity) V033 : Dalyellup Beach (Velocity) V040 : Brighton (Velocity) V041 : Shorehaven at Alkimos (Velocity) V042 : Beachridge (Velocity) V043 : Capital Hill (Velocity) V058 : Brookleigh Estate (Velocity) V059 : St Leonards (Velocity) V060 : Taylor Private Estate (Velocity) V061 : FRASERS LANDING (Velocity) V066 : Rapids Landing (Velocity) WILD : Wildflower Ridge (Chittering) ALTL : Altum Living ARGL : Argyle Apartments BLCC : Brighton Commercial BUTQ : Butler FTTP CHMP : Champion Lakes Estate EQ2A : Elizabeth Quay GTON : Grandton Apartments JNBH : Jindalee Beachside HFC KNDY : Kennedy Bay LKLH : Lakelands HFC MAND : Mandogalup MDRH : Madora Bay HFC MLBH : Millbridge HFC MRWH : Mariners Cove (WA) HFC PLSH : Peels Retreat HFC RKLK : Rockingham Lakes RVWD : Riverwood SPIN : Spindrift TRCK : Nautic Estate V087 : Austin Cove (Velocity) V097 : EVERMORE HEIGHTS (Velocity) V098 : Baldivis North (Velocity) V118 : Vasse Newtown (Velocity) V125 : Capricorn Village Yanchep (Velocity) V126 : Beachside at Yanchep (Velocity) ACLL : Aegis Care Lakelands B001 : Brighton Nokia FTTP DLYF : Dalyellup FTTP EGTN : Eglinton Hill EMBK : Embark Estate FSLG : FRASERS LANDING MANDURAH GGIN : Brookview Gingin GLDH : Glendalough Townhouses HNBR : Ariella Estate HNYA : Honeywood - Aurora HYWD : Honeywoods ILUA : Iluka Aurora FTTP ILUH : Iluka Huawei FTTP LKFS : Atwater Estate -
2025-07-18
Type Emergency Status Completed Description Opticomm will be performing an emergency software upgrade in Victoria to all Layer 3 services in order to provide higher reliability and improved security. End-users may experience up to 6 hours of outage, and may require reboot of their home CPE once the changes are completed if their internet service does not automatically come back. Outage Start 2025-07-18 00:00:00 +10:00 Outage End 2025-07-18 06:00:00 +10:00 Outage Duration 6 Hours impacted Locations 883C : 883 Collins Street 888C : 888 Collins Street 889C : 889 Collins Street ABCL : Abiwood 660 AGAR : Agar Industrial Park ALAM : Alamora ALBR : Albright ALMN : Alamanda ALPL : Albert Place ALRA : Alira BECR : 675 Berwick-Cranbourne Road BUOD : 333 Burwood CNTR : 361-363 Centre Road ELSN : Elysian FIFA : Five Farms JFDR : 33 Janefield Drive KGWY : 278 Kings Way LCSL : Lifestyle Communities St Leonards LR60 : 60Lorimer LR90 : 90Lorimer MTFT : Minta Farm (Town Houses) STMZ : St Moritz VINE : Victoria and Vine WABR : Warralily Batten Road YAGA : Yaringa AGCK : Armstrong Creek AMBE : Amber AQUA : Aquarevo ARCA : Arcadia ARRA : Arramont ASHB : Ashbury ASPR : Aspire ATSN : Atherstone AURA : Aurora BALQ : Balmoral Quay BENP : Bentley Park BKWS : Berwick Waters BLVW : Bellaview BOTA : Botanical BRIC : Burwood Brickworks BYVW : Bayview BYWR : Baywater CASA : Casiana Grove CBLR : Canterbury Lakes CCLR : Chancellor CHRM : Chesterville Road CLWY : Callaway Park CLYD : Clydevale FPAH : Avondale Heights HIDD : Arcadia Group Hidden Valley BWCG : College Green CGBN : Craigieburn CLPK : Curlewis Park COVO : Concavo DLRY : Delaray EAST : Eastland Shopping Centre EBVE : East Brunswick Village EGLK : Evergreen Links EGWT : Evergreen Waters ENCR : Encore EXWT : Exford Waters EYNE : Eynesbury GDLK : Grand Lakes GDVU : Grandvue GENF : Gen Fyansford GLCK : Glasscocks Road GLDV : Gladeville GNVL : Grange GOLD : Golden Grove GVGD : Greenvale Gardens HARP : Harpley HKFD : Hawk Fields JKVW : Jackson View KAPA : Kaduna Park KIBK : Kinbrook AFRA : Riviere BRNH : Notting Hill Apart CLWF : No.1 Collins Wharf KPAP : Kingston Park LACE : Lara Central LADP : Lara Industrial Park LARA : Lara Views LGWE : Gemlife Woodend LIFE : Life MARH : Martha Cove MELQ : Melbourne Quarter MNDL : Mandalay MODE : Modeina MPWD : Maplewood MRID : Meridian MRWT : Marriott Waters MTAK : Mt. Atkinson MTFM : Minta Farm MYFD : Mayfield PRCR : Princeton Rise PSDA : Pasadena PVLN : Pavilion QUAY : Quay 2 RATH : Rathdowne RIWK : River Walk ADSF : Sunbury Fields DOK5 : Victoria Harbour GTV9 : Studio Nine MOOR : The Moorings MRS1 : The Moorings (SDU) ORCH : The Orchard RSVE : The Reserve SANC : Sanctuary SOME : Somerfield STBK : Stonybrook STCL : St. Claire STGM : St. Germain SUMM : Summit Business Park THPK : Thornhill Park TOPK : Toorak Park TRLM : Trillium TRNO : True North TULN : Tulliallan UNHI : University Hill VERD : Verdant Hill VLPK : Valley Park VUGR : Vue Green WACE : Warralily Central WAND : Wandana WARA : Waratah ASWE : Aspire West BELL : Bellenden (apartments) BELT : Bellenden (townhouses) CHLR : 619 Chandler Road CRBK : 375 Centre Road CRDL : Coridale DYBR : Donnybrae ECTW : East Central Tower Whitehorse ELRK : Ellarook HILL : Hillstowe LINK : Waterford Links PLST : Plummer Street PPCH : Peppercorn Hill QNPL : Queens Place SONN : Sonnet WAGR : Warralily Grange WARD : Waterford Melton WDSC : Woodgrove Shopping Centre WGSC : Watergardens Town Centre WTBK : Westbrook WTEG : Water Edge WTSD : Waterside WTWD : Westwood YABD : YarraBend ZEAL : Zeally Sands A108 : Australia 108 AVAN : Avant CAPY : Canopy CDSC : Cardinia Shire Council CLFD : Caulfield Stage 2 EVER : Everley FMTN : Only Flemington FRLG : Furlong Road HMPK : Hampstead Park JUNC : The Junction LKSP : Lakeside Pakenham LSCP : Lifestyle Communities Plumpton LVCT : LIve City MAMB : Mambourin MQC2 : Two Melbourne Quarter PLAT : Platform PRCN : Precinct PRLD : Pearland Estate RDST : Redstone STAT : Stature Avenue TEST : OptiComm Test WATT : Wattle WTGT : Worthington Estate YARA : Yarra One BLVE : Bellview BRBL : Brian Bligh BRSE : Breese Apartments CLES : Esperance CLFL : Caulfield Stage 1 CLSD : Sandarra CLSL : Sanctuary Lakes CVAP : CV Apartments CVVL : CV Village EDNB : Edinburgh EMPO : Emporium FSMN : Focus on Mason HWTH : Hawthorn Hills IVNH : Ivanhoe Apartments JNST : Jean Stewart LCYC : Lucy Coppin LGFD : Longford NLMB : Nellie Melba PNTA : Punt Hill Apartments SWHF : South Wharf TFIF : The Fifth Apartments TNWB : The Newbury TRLB : Trilby UWS3 : Upper West Side - Tower 3 UWSM : Upper West Side ALPR : Advance Business Hub BRST : Bristol Apartments BRWR : Bond Apartments CLSH : Sandhurst ESCA : Escala FLSG : Flagstaff Green GKEW : Grounds of Kew GSLA : Gisele Apartments LIBO : Liberty One MATT : 40S Matterhorn Drive MELS : Melbourne Square MIRM : Miramar MLTD : Malt District MNSQ : Mason Square MRDC : Meridian Central MTAL : Mt. Aliza PARA : Paragon PIR1 : Pier One RSMO : Rise SCTY : Society SFNW : 659 Whitehorse Road WNDS : Windsor & Co WSP1 : West Side Place - 1 WSP2 : West Side Place - 2 WTBN : Westbrook North ATST : Atherstone C BIRD : Kingbird BKCB : 460 Berwick Cranbourne Road CBNE : CRANBOURNE CROH : CROYDON DALE : The Dales DAND : DANDENONG DROM : DROMANA FLGH : Flagstaff Hill GRIE : The Grounds Ivanhoe East HAWN : HAWTHORN HGST : 143 High St, Preston HIPS : Highpark Seasons HOME : HOME (by Caydon) LONS : LONSDALE LTVN : LAVERTON MLON : MELTON MRDA : MERNDA MRKR : The Marker PERY : 129 Perry Road RIFI : Riverfield SEAS : Seaside Estate SMLD : Summerland THMI : Thrive Minta WSPL : West Side Place AGCC : Armstrong Creek C BALM : Balmain (Wheelhouse) CALA : Maple Grove CAMA : Castaway (Osprey) CFLD : Caulfield Village Stage 3 HAES : Harlow Estate INLA : Ingenia Lara Lifestyle KNLY : Kinley LALK : Lara Lakes LCCN : 205 Hardys Rd, Lifestyle Communities LCS2 : Lifestyle Communities - St.Leonards 2 LMSS : Luminess LTSG : Little Springs MAYF : Mayflower OFCL : Officer Central PKSD : Ingenia Lifestyle Parkside Lucas PNLN : Penny Lane PRVN : Provenance Camberwell SAND : Sandford SKRS : Skylark Rise THPS : Thornhill Park S TRIO : Trio Box Hill TSRN : Taylors Run UNQR : Union Quarter WALK : Williams Walk ARBO : Arbour Estate BAPL : Banyan Place GLSK : 1095 Glasscocks Rd Narre Warren South HRVG : Honour Village LAOF : Laurier LIBE : Lincoln Place Lifestyle MPLV : Maple Living SWGR : Sherwood Grange V017 : Cascades on Clyde (Velocity) V018 : The Hunt Club (Velocity) V024 : EastRidge Units (Velocity) V026 : Somerfield (Velocity) V029 : Martha Cove (Velocity) V035 : Kew Cottages (Velocity) V050 : 150 Clarendon (Velocity) V051 : YARRA'S EDGE (Velocity) V052 : Lifelab (Velocity) V053 : Saltwater Coast (Velocity) V054 : Point Cook Brownfields (Velocity) V055 : Kingsford (Velocity) V063 : Eynesbury (Velocity) V064 : LAURIMAR (Velocity) V065 : Cornells Hill (Velocity) WILL : Willow WISP : Willow Springs 800D : Bluestone Estate AMCK : Armstrong Creek LLC AURB : Aurora CAA ADTRAN BCHS : Beach House CARD : Cardinia VICG CLYV : Clyde VICG CPST : 236 Coppin Street CURV : Curlewis VICG DUNO : Due North EVGR : Evergreen LSLD : Leopold - Bellarine LSWL : Lifestyle Woodlea (Aintree) MAYG : Mayflower DASAN MSQR : Mason Quarter MVNC : Malvern Collective OSIS : Oasis Residences PAKE : Averley Pakenham East RFLD : Riverfield Lifestyle RISU : River Valley SUCR : Summerset Village Cranbourne North SWST : 315 Swan Street THPA : Thornhill Park ADTRAN TMBH : Tempo Box Hill WTPL : Westwood Place YAGD : Yaringa DASAN 249Q : Fitzroy & Co BQ34 : Balmoral Quay Stage 3&4 CLFR : Clara Place Estate CRNC : CROYDON NDC CRRE : City Views Estate CTRD : 353 - 355 Centre Rd DLID : 7 Denali Drive Clyde North FGTP : Forest Green the Precinct HARQ : Harpley Town Centre HLLC : Stocklands Highlands Lifestyle HRVD : Honour Village Dasan Stage 14 INBV : Ingenia Beveridge LCCW : Cowes LLC LCPK : Pakenham East LLC MDGD : Madison Grand MFLD : Aitken Grove Merrifield MOKI : Montana MRIG : Meridian Green NEIG : Neighbourhood Apartments PLNT : Plant Street by Milieu RIF2 : Riverfield square SLSG : St.Germain LLC STGR : St Germain Medical and Retail YABL : Yarraville - Bradmill YABN : YarraBend-Nokia BDSL : 333 Burwood DSL -
2025-07-16
Type Emergency Status Cancelled Description Opticomm wishes to advise of emergency planned works we are undertaking, • Scope of works: Network equipment upgrade • Maintenance Period: 16/07/2025 8:00am - 16/07/2025 16:00 • Disruption Period: One hour per service on a rolling basis • Affected Location and Community: Honeywood, WA (HNYA & HYWD Thank you, Opticomm NOC Outage Start 2025-07-16 08:00:00 +08:00 Outage End 2025-07-16 16:00:00 +08:00 Outage Duration 8 Hours impacted Locations HNYA : Honeywood - Aurora HNYW : Honeywood HYWD : Honeywoods WNDI : Wandi South -
2025-07-15
Outage Status Completed Outage Raised 2025-07-15 09:40:00 +10:00 Outage Resolved 是 Comments Opticomm 2025-07-15T10:30:00+10:00 <p>resolved </p> Opticomm 2025-07-15T10:22:24+10:00 OptiComm wishes to advise some customers may be experiencing partial network outages in this estate. This outage is from the energy provider. More information can be found in the energy provider's website below: https://www.powercor.com.au/power-outages-and-emergencies/live-outage-map/ impacted Locations MTAK : Mt. Atkinson -
2025-07-10
Description • Details: Opticomm wishes to advise of a planned works period, being undertaken by our upstream carrier · • Disruption Start Time: 12:10am • Scope of works: Fibre change • Affected Location and Community: Caulfield Stage 1 • Impact of Disruption: loss of service • Next expected update: 10/07/2025 07:00:00 Outage Start 2025-07-10 00:10:00 +10:00 Outage End 2025-07-10 07:00:00 +10:00 Outage Duration 6 Hours impacted Locations CLFL : Caulfield Stage 1 -
2025-07-03
Outage Status Completed Outage Raised 2025-07-03 09:00:00 +10:00 Outage Resolved 是 Comments Opticomm 2025-07-03T15:11:01+10:00 <p>The technician has attended the site, the faulty card got replaced and services restored.</p> Opticomm 2025-07-03T13:26:36+10:00 Opticomm is aware of an unplanned network disruption impacting services in ALMN Alamanda Ours teams are aware and are investigating with more information to be provided as soon as possible. • Details: • Affected Location and Community: Point Cook, VIC 3030 - ALMN • Impact of Disruption: Subset of services Update 03/07 - 13:26 : The remote fix could not resote the affected services and it has been escalted to our field technician. Updates will be provided accordingly. We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate. Kind Regards, Opticomm NOC Opticomm 2025-07-03T12:16:07+10:00 Opticomm is aware of an unplanned network disruption impacting services in ALMN Alamanda Ours teams are aware and are investigating with more information to be provided as soon as possible. • Details: • Affected Location and Community: Point Cook, VIC 3030 - ALMN • Impact of Disruption: Subset of services • Next expected update: 13:00 We understand the inconvenience this disruption may be causing and appreciate your patience as we investigate. Kind Regards, Opticomm NOC impacted Locations ALMN : Alamanda
Scheduled Maintenance
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2025-07-25
Title: #1380 – Urgent Network Maintenance - 47 Preston Street Jamisontown NSW Start Date/Time: 2025-07-25 10:30:00 End Date/Time: 2025-07-25 12:00:00 Timezone: Melbourne, AU (AEST/AEDT)
Past Incidents
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2025-07-24
Title: #1370 – Network Maintenance - 171 Buckingham St, Richmond VIC Start Date/Time: 2025-07-24 07:00:00 End Date/Time: 2025-07-24 09:00:00 Timezone: Melbourne, AU (AEST/AEDT) -
2025-07-08
Title: #1361 – Network Maintenance - Brunswick, Brunswick East, Fairfield, Fitzroy North, Northcote, and Preston VIC Start Date/Time: 2025-07-08 07:00:00 End Date/Time: 2025-07-08 09:00:00 Timezone: Melbourne, AU (AEST/AEDT) -
2025-06-30
Title: #1360 – Network Incident - Richlands QLD Start Date/Time: 2025-06-30 02:15:00 End Date/Time: 2025-06-30 13:30:00 Timezone: Melbourne, AU (AEST/AEDT) -
2025-06-24
Title: #1356 – Network Maintenance - Middleton Ave Start Date/Time: 2025-06-24 07:00:00 End Date/Time: 2025-06-24 11:00:00 Timezone: Melbourne, AU (AEST/AEDT) -
2025-06-20
Title: #1353 – Third Party Outage - Denman Prospect ACT Start Date/Time: 2025-06-20 09:15:00 End Date/Time: 2025-06-20 12:00:00 Timezone: Melbourne, AU (AEST/AEDT) -
2025-06-19
Title: #1345 – Network Maintenance - Windsor, Elsternwick, St Kilda, South Melbourne, Elwood, Fitzroy, Armadale, Toorak, South Yarra, Balaclava, Caulfield, Prahran VIC Start Date/Time: 2025-06-19 06:30:00 End Date/Time: 2025-06-19 09:00:00 Timezone: Melbourne, AU (AEST/AEDT)
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